FAQ

Below are answers to common questions about the iSleep App. 

Account & Registration

Q: Do I need to create an account to use iSleep?

A: No. Basic features (sleep tracking, local analysis) are available without an account. An account is only required for advanced features like social sharing and cloud sync.

Q: How can I delete my iSleep account?

A: Go to "Settings" > "Account Management" > "Delete Account". After confirming your request, all personal data will be permanently deleted.

Q: What if my account is used without authorization?

A: Immediately change your password and notify support at [Insert Support Email]. We’ll assist with reviewing activities and necessary measures (e.g., temporary suspension).

Sleep Tracking & Analysis

Q: How does iSleep track sleep cycles?

A: It uses your device’s built-in sensors to analyze movement and sound. For best results, place your phone near your pillow and keep the App running in the background.

Q: Is the sleep data accurate?

A: Data is for informational purposes only. Accuracy may be affected by device placement or environment. It’s not a substitute for professional medical monitoring.

Q: Can I view my sleep history and trends?

A: Yes. Sleep records are saved locally (and in the cloud if sync is enabled). View daily/weekly/monthly trends in the "Sleep Analysis" section.

Social Sharing & Data Sync

Q: How to share sleep data with friends?

A: Create an account, send a connection request via the "Social" section. Once accepted, select the data to share in settings—friends only see authorized information.

Q: Can I revoke friends' access to my sleep data?

A: Yes. Go to the "Social" section, select the friend, and choose "Revoke Sharing" or adjust shared data range. Changes take effect immediately.

Q: What is cloud sync, and how to enable/disable it?

A: Optional feature for cross-device data access. Toggle it on/off in "Settings" > "Cloud Sync". Disabling stops new syncs; existing cloud data is retained for 30 days before deletion.

Privacy & Data Security

Q: Will my sleep data be made public?

A: No. Data is stored locally by default and never publicly disclosed. Others can only view it if you actively share with authorized friends.

Q: Can I delete sleep records?

A: Yes. Delete individual records in "Sleep History" or bulk delete via "Settings" > "Data Management". Deleted data is unrecoverable.

App Usage & Troubleshooting

Q: Why isn't sleep tracking working properly?

A: Check device placement (near pillow), ensure the App runs in the background, and reduce environmental interference (e.g., excessive noise).

Q: Does the App need an internet connection?

A: No for basic features. Internet is only needed for account registration, sharing, cloud sync, or updates.